The Power of Data

Our digital economy has evolved beyond the point where data collection alone can facilitate success. 

Now, getting ahead requires collecting and evaluating data to gather crucial insights on market demand, running lean and generating consistent returns.

After the First World War, financial deficits forced European powers to drop the gold standard. They introduced fiat money, which was backed by decree instead of gold. This switch led to an age of unsound money where governments could intervene in the economy to ...

The first requirement in most CS Ops positions is to establish a systemized way to capture your customer’s data.

Whatever system you have is a central source of truth that everyone in the organization or company can utilize. As a CS Ops leader, your role wi...