Manage your emotions before managing people and you’ll be a great leader.
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Customer Quality Management | Organisational Coaching | Quality & Leadership Writer I help quality teams and leaders bridge the gap between process excellence and people potential.
Leading positions can be overwhelming. I see people thrive and people who struggle with complex emotions in their first role as a leader. Here are 5 teachers every new leader can benefit from:
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Knowledge, smarts and vision are characteristic of a great leader. Add to these the ability to identify and monitor emotions (your own and others) and to manage relationships.
Qualities associated with such emotional intelligence distinguish the best leaders in the corporate world.
Created by American psychologist Marsha Linehan, Dialectical Behaviour Therapy (DBT) is used for treating personality disorders whose symptoms include chronic emotional dysregulation and suicidal thoughts.
DBT provides people with the four skill sets to manage their emotio...
A good manager is empathetic to people and demonstrates this routinely.
If empathy is not a trait in a candidate for management, pair them with a leader who can mentor them on how to manage people before promoting them.
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