Listen To Understand Not To Respond

The technique requires the one who is listening to interject at frequent intervals with phrases like “Yes”, “I see”, and “I understand”. The point is to be an active listener rather than a passive one, letting the other person know you are paying attention to the conversation.

Your first reaction when you hear an objection may be to jump right in and respond immediately. Resist this temptation.

 Instead:

• Take the time to listen to the objection fully
• Don't react defensively
• Train yourself to ignore any negative emotions you may be ...

Before we can offer advice, suggest solutions, or effectively interact with another person in any way, we must seek to deeply understand them and their perspective through empathic listening.

To listen empathically requires a fundamental paradigm shift. We typically seek first to be underst...