Your ideological opponents want to feel like they've been heard. The key is to let the opposition do most of the talking.

People learn lessons better when they come to the conclusion themselves. Listen to people, get them to think about their own experience, and highlight your common...

Before we jump into conclusions or try to make our point, we need to listen and acknowledge what has just been said by the presenter or fellow participant. Not listening or acknowledging what others say leads to long and frustrating conversations where participants are repeating themselve...

People love talking about themselves. Ask open-ended questions about them to make them feel valued and to find common ground.