The breakthrough came when she realized:
1. Delegation isn’t abandonment. It’s an invitation for others to grow.
2. Clarity dissolves fear. Defining outcomes and timelines first gave her the safety net to let go.
3. Her survival mode was outdated. The skills that got her here (hyper-independence) wouldn’t get her there (scale).
She started small, sketched a few deliverables with a low to medium-risk task, handed it off, and watched two things happen:
- Her team stepped up.
- Nothing collapsed.
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Customer Quality Management | Organisational Coaching | Quality & Leadership Writer I help quality teams and leaders bridge the gap between process excellence and people potential.
Designing a System for Confident Leadership.
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