Mass brands use rewards. Luxury builds communities around values, rituals, and shared admiration—where the brand leads, not pleases.
“Luxury is not democratic—it’s aspirational and hierarchical.”
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Luxury isn’t about selling more—it’s about being more. Here’s how true luxury brands are built.
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Similar ideas to Luxury Brands Built Cults, Not Loyalty Programs
Most brand-led community building focuses on people loosely aggregated around a brand, where the brand is the hero, and the people mostly interact with the brand.
What is needed are initiatives that enhance belonging with real connection. Brands should create spaces, experiences, product...
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