The Trap of External Validation – Anna’s Story

Anna, a new client in my coaching practice, had just become a Scrum Master. She led a team of brilliant designers and engineers, yet she came to our first session with one pressing goal: "I need to find a way to please everyone."

She explained that whenever she thought something was right, her team disagreed—and vice versa. She was stuck in a loop, constantly second-guessing herself.

The struggle: "What they think is right" vs. "What I think is right." She was relying entirely on external validation.